How We Deliver Services

Flexible delivery methods tailored to your team's preferences, location, and working style

Home > How We Work > Delivery Methods

PGA adapts our delivery methods to fit your team's needs. Whether you prefer intensive in-person collaboration, the convenience of virtual advisory, or a hybrid approach, we design the delivery format that maximizes value while respecting your constraints and preferences.

Our Delivery Methods

In-Person Consulting

Face-to-face collaboration at your location or PGA offices, typically for workshops, team alignment sessions, or intensive sprints.

Best For:

  • Immersive workshops requiring full team participation
  • Team alignment on critical strategic decisions
  • Complex facilitation needs
  • Relationship-building at engagement start

Advantages:

  • Builds strong, trust-based relationships quickly
  • Enables nuanced discussions and reading of non-verbal cues
  • Enhanced engagement without screen fatigue

Virtual Advisory

Remote advisory delivered via video conferencing, shared collaborative tools, and asynchronous communication channels.

Best For:

  • Remote-first teams and distributed organizations
  • Global participants across time zones
  • Ongoing advisory relationships
  • Cost-conscious engagements

Advantages:

  • Global accessibility regardless of location
  • Significantly reduced travel costs
  • Flexible scheduling accommodates busy calendars
  • Recorded sessions for future reference

Hybrid Programs RECOMMENDED

Combination of in-person and virtual delivery, typically starting with in-person kickoff workshop followed by regular virtual check-ins.

Best For:

  • Most PGA engagements (our recommended default)
  • Teams valuing both relationship-building and convenience
  • Medium to long-term engagements (3+ months)
  • Geographically distributed teams

Advantages:

  • Maximizes flexibility and accommodates preferences
  • Optimizes value per dollar
  • Balances relationship-building with ongoing accessibility
  • Cost-effective while maintaining strong relationships

Self-Service Digital Platforms

Access to PGA's digital knowledge base, templates, frameworks, recorded workshops, and on-demand content.

Best For:

  • Supplementary resources alongside other engagements
  • Budget-conscious early-stage startups
  • Teams wanting templates for self-implementation
  • Ongoing access after primary engagement concludes

Advantages:

  • Empowers independence and self-sufficiency
  • 24/7 access to resources whenever needed
  • Self-paced progress
  • Very cost-effective

Choosing the Right Delivery Method

By Engagement Type

  • Intensive workshops: In-Person
  • Ongoing advisory: Virtual or Hybrid
  • Quick sprints: Virtual
  • Long-term transformation: Hybrid

By Team Distribution

  • Co-located team: In-Person or Hybrid
  • Distributed team: Virtual or Hybrid
  • International team: Virtual

By Budget

  • Higher budget: In-Person or Hybrid
  • Moderate budget: Hybrid or Virtual
  • Limited budget: Virtual or Self-Service

PGA Recommendation: We typically recommend starting most engagements with an in-person kickoff (even if just 1-2 days) followed by regular virtual sessions, with optional quarterly in-person strategy sessions for longer engagements.

Common Delivery Patterns by Engagement Type

Project-Based (4-16 weeks)

  • 2-day in-person kickoff workshop
  • Weekly 90-minute virtual working sessions
  • Asynchronous collaboration via shared tools
  • Optional mid-point in-person check-in
  • Final in-person presentation

Retainer Services (3-12 months)

  • Initial in-person strategy session
  • Bi-weekly virtual advisory calls
  • Email/messaging access between calls
  • Quarterly in-person strategic planning sessions
  • Access to digital resources and community

Structured Advisory (6-12 weeks)

  • 1-day in-person program kickoff
  • Weekly virtual advisory sessions with deliverables
  • Homework assignments between sessions
  • Asynchronous feedback and review
  • Final in-person wrap-up session

Intensive Workshop (3-5 days)

  • Entirely in-person at client or PGA location
  • Full-day working sessions
  • Evening social activities for relationship building
  • Post-workshop virtual check-in (30 days later)

Let's Design the Right Delivery Approach for Your Team

We'll work with you to determine the optimal blend of delivery methods based on your needs, preferences, and constraints.

Schedule Consultation View Engagement Models